S SMB SaaS Stacks
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Author

Carla Smith

Editor, SMB SaaS Stacks. Eight years running a solo consulting practice before this, three years writing about small-business tooling.

23 bylines · 10 reviews · 11 stacks · 2 guides

Carla ran a 1-person strategy consultancy from 2016 to 2024 — working with small law firms, indie creative agencies, and a handful of AI coaches before the category had a name. She's used every SaaS on this site long enough to have gripes about each. She started SMB SaaS Stacks in 2024 because the existing review sites kept recommending the tools with the biggest affiliate payouts, which were never the tools her clients actually needed.

Why I’m writing this

Search “best CRM for small business” and you get four thousand words that recommend every major CRM, sorted by who pays the highest commission. It’s not wrong. It’s useless. If you’re a freelance writer, you don’t need HubSpot Starter. If you’re a two-person law firm, you don’t need Salesforce. But those are the tools that show up at the top because they pay per-click.

This site exists to be the opposite: one opinionated pick per vertical, with real pricing at scale, honest tradeoffs, and named alternatives we earn zero from. I pay for every tool at list price, for at least 30 days — and usually much longer — before I write about it. If a free tool wins, I say so, even when we earn commission on the paid one.

How I pick co-authors

There are verticals I don’t operate in — small accounting practices, indie law firms, online fitness coaches, solo therapists. For those I co-author with a named practitioner in the field: someone who runs the work day-to-day and has strong opinions about the tools. Their byline goes on the review alongside mine, and their specific compliance or workflow context shapes the recommendations. You’ll see their names on the author card at the bottom of those reviews.

What I won’t do

  • Publish a review I haven’t paid for.
  • Run a “sponsored” post that looks like an editorial one. If we ever do paid placement (we haven’t), it will be labeled unambiguously.
  • Recommend the tool with the biggest commission when a free alternative is obviously better for the vertical in question.
  • Update a page without noting the last-verified date.

If any of that ever stops being true, the tagline at the top of every review is a lie, and you should stop reading.

Contact

Questions, corrections, vendor pitches, or requests for a specific review? Email me directly at carla@smbsaasstacks.com. Vendor pitches are a reliable way to never appear on this site, but you’re welcome to try.

Disclosures: No equity, advisory roles, or paid speaking arrangements with any vendor covered on this site. Affiliate commissions are disclosed on each review that earns them.

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